Questions

Questions people ask

What is a drip bag?

A single cup paper filter already filled with 10 g of ground coffee. You hang it on your cup, pour hot water through it and lift it away. No machine or filter is needed.

How do I brew it?

Use 180 ml of water at about 92 °C. Pour 30 ml, wait 30 seconds, then add the rest in three pours and lift the bag at three minutes. The brew guide has a timer that walks you through it.

How many cups are in each pack?

The cartons hold five or ten cups. The 250 g pouch makes about sixteen cups at 15 g each.

What grind is the pouch?

The pouch is ground for pour over, the same grind as the drip bags. We do not sell whole bean or other grinds.

Is anything added to the coffee?

No. It is 100 percent arabica coffee with no sugar, flavouring or additives.

How should I store it?

Keep drip bags sealed until you use them. Reseal the pouch after each use and keep it away from heat, light and moisture.

How long does delivery take?

Orders are dispatched within two working days and delivered in three to seven working days. See the shipping policy.

Can I return it?

We replace or refund anything that arrives damaged, wrong or incomplete. See the refunds and cancellations policy.